Holly Ross, Katrin Verclas, and Alison Levine As developmental editor for this project, Jeff collaborated closely with the authors and editors of this book to ensure it was a useful and practical for its audience of nonprofit leaders. From the back cover: “Managing Technology to Meet Your Mission is a practical resource that will help nonprofit professionals make smart, strategic …

Dennis R. Reynolds Rachel signed this foundational textbook for hospitality programs while a Senior Editor for Culinary & Hospitality at Wiley. From the back cover: Foodservice Management Fundamentals delivers critical information to help students learn how to position, manage, and leverage a successful foodservice operation. The compilation of management practices, tools, and techniques illustrates essential approaches to all segments of …

Lorraine L. Ukens Jeff provided editorial guidance and advice for the author. From the back cover: “101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees.”

John Sommers-Flanagan and Rita Sommers-Flanagan Rachel produced this critically-acclaimed set of training videos while a Senior Editor for Psychology at Wiley. From the back cover of Clinical Interviewing Skills DVD: “With video segments featuring real counselors and clients—not actors—authors John and Rita Sommers-Flanagan explore the following interviewing skills and techniques: Attending Behaviors; Nondirective Listening Responses; Directive Listening Responses; Directives and …

John Sommers-Flanagan and Rita Sommers-Flanagan Rachel produced this set of instructional videos while a Senior Editor at Wiley, collaborating closely with the authors of the complementary textbook. From the back cover: “This comprehensive two-DVD set promotes student learning by illustrating the theories covered in the textbook Counseling and Psychotherapy Theories in Context and Practice, Second Edition by John and Rita …

Linda N. Edelstein and Charles A. Waehler Rachel acquired and line edited this entertaining and thought-provoking book for counselors and therapists. From the back cover: “Written to help therapists view their clients’ questions as collaborative elements of clinical work, What Do I Say? explores the questions — some direct, others unspoken — that all therapists, at one time or another, …

Alicia Epstein Korten and Kim Klein Jeff provided coaching and detailed editorial feedback to the authors. From the back cover: “This groundbreaking book shows how to increase funding for social justice philanthropy. Social justice philanthropy provides direct services to alleviate suffering and works to transform the systems and institutions that cause that suffering. Written in an engaging, easy-to-read style, Change …

John Sommers-Flanagan and Rita Sommers-Flanagan Rachel acquired and edited this parent training book written for counselors and therapists. From the back cover: “Embracing the uniqueness of every parent, family situation, and practitioner, How to Listen so Parents Will Talk and Talk so Parents Will Listen helps professionals address the parent-child problems that families often find puzzling or challenging and for …

Toba Garrett Rachel acquired this title and collaborated with the author on the wedding cake designs included in the book. She also oversaw the photography shoots with the author, photographer, and set designer. From the back cover of Wedding Cake Art and Design: “Rather than simply including beautiful wedding cakes for cake decorators and students to copy, Garrett educates readers …

Marc J. Rosenberg Jeff was brought in to guide the author through the process of rewriting his draft manuscript and turning it into a publishable manuscript. From the back cover of Beyond E-Learning: “A follow-up to his best-selling E-Learning, Beyond E-Learning explains the most current thinking on how organizations learn and apply what they know to be successful, and explores …